Food Court Administrator - Jakarta

Join Premier Mall Management, a leading retail and hospitality management company in Jakarta, as our Food Court Administrator. In this pivotal role, you will oversee the daily operations of our high-traffic food court, ensuring exceptional customer experiences, optimizing food court performance, and driving sales growth. Located in the heart of Jakarta, our food court is a bustling hub where we serve a diverse range of local and international cuisines to over 50,000 visitors daily. This is your chance to be part of a dynamic team that shapes the food and beverage landscape in Jakarta.

As our Food Court Administrator, you will manage a team of 15 staff, including chefs, cashiers, and cleaners. You will be responsible for scheduling shifts, training new hires, and ensuring compliance with health and safety regulations. You will also work closely with our food vendors to maintain high standards of food quality and presentation. With your strategic insights and operational expertise, you will help our food court achieve its full potential, making it a favorite dining destination for shoppers and visitors alike.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the food court, including staff scheduling and performance monitoring.
• Manage vendor relationships to ensure high-quality food and beverage offerings.
• Implement and enforce health and safety regulations to maintain a clean and safe environment.
• Train and develop a team of 15 staff members to ensure exceptional customer service.
• Monitor sales performance and implement strategies to drive growth and profitability.
• Handle customer complaints and resolve issues promptly to maintain high customer satisfaction.
• Collaborate with the mall management team to ensure seamless integration of the food court with other retail and hospitality services.
• Stay updated with industry trends and best practices to continuously improve food court operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Food Service Management, or a related field.
• Minimum of 3 years of experience in food court or restaurant management.
• Proven track record of managing high-traffic food service operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using POS systems and food service management software.
• Knowledge of health and safety regulations in the food service industry.
• Ability to work in a fast-paced, high-pressure environment.

🛠️ Keahlian

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